Read what our clients say about their TDT Plumbing experience
These folks are amazing! They saved me at least $8k from another company claiming that i had busted pipes, etc. underground. TDT took the time over the phone to explain all possibilities and made a quality recommendation for taking a step by step process before jumping into the worst case scenario. My total bill was $800 for a new cleanout installed in the front yard plus a number of minor tasks with the old pipes. I also used them for my tenants next door and they made a quick $150 trip to clean out their water line. Everything is working great. Fair, honest, on time and easy to work with. 10 Stars!!!
Two men came out to my home and looked down the drain using no instruments in March of 2017.... They said, that I needed to get someone to drain the septic tank. I contacted Coastal Plumbing, they came and did a complete scope of all of the lines, took care of the septic tank and completely repaired everything. My homeowners paid for the work, it was $14,000. Two years later, I receive a bill from Texas Drain Technologies, Inc. for $59.95 with a note that states:" Is there some reason why you have not paid this invoice? TDT did the work and would like to be paid in full." It looks like it is signed with the initials DW First of all, TDT did not do any work whatsoever... I called today, 01/31/2019 to speak with someone about this invoice. The lady that answered was extremely rude and snickered at me over the phone. I always pay my bills immediately and on time. This is very very poor customer service. In addition, a highly unethical business practice.
I can't say enough about TDT Plumbing! They were recommended to me by a friend back in June. I had a pretty clogged up toilet and our home insurance wouldn't cover it! Armando and Jacob came out, were there for quite a while. They were both very professional, polite and would answer our questions. They took care of the problem!
The toilet started to have a problem again (different problem) right before Christmas and we were going to have guests at our home. I called them late one afternoon and spoke to Vic who assured me that they would take care of it before Christmas. Next day I spoke to Melissa who explained that Micah and Jack were at another job but would be at my house in the afternoon. Micah and Jack fixed our problem and all was well again. Everyone there is very professional, very patient and good at what they do. TDT thank you for your work and professionalism!
Great company. They're always available when I call for an appointment.
Chose them over 10 years ago because they offer Aceduraflo. Have helped me out a number of times, many in a pinch! They expect only the best out of all their employees who are proud to work for TDT. They offer the best solutions for the situation. They are not in business to sell you unnecessary products or services. They will come back out of there is an issue. I have fired two plumbers in Houston due to ethics and overcharging. TDT is an awesome company!